Frequently asked questions
Clear answers about how campaigns work today and which financial features are still being prepared.
What is Content Pays?
Content Pays connects brands with creators who make short-form campaign content. Campaigns describe the brief, eligible platforms, requirements, and terms.
Who can use Content Pays?
People aged 16 or older can register as a Brand, a Creator, or both. A particular campaign may have additional eligibility requirements, so check its brief.
What should a campaign brief include?
A useful brief states the audience, campaign goal, key message, approved platforms, deliverables, deadlines, content rules, and any required disclosures. Campaign-specific terms should be reviewed before participation.
Which social platforms can I use?
Available platforms vary by campaign. Content Pays currently supports connections and campaign content for platforms such as TikTok, Instagram, YouTube Shorts, and X. Check each campaign for its eligible platforms.
Do all views count toward campaign results?
No. Campaign requirements and platform verification determine which views are eligible. Public view totals may differ from the verified count, and purchased, automated, or otherwise invalid engagement does not qualify.
Are real-money deposits and payouts available now?
Real-money funding and payout processing are still being prepared. Wallet examples or balances in the current app are demonstrations, not funds held by Content Pays or a promise of withdrawal. We will publish payment methods, fees, eligibility rules, and timing before those features launch.
Can I connect my social account?
Where a campaign or feature offers social connection, you can choose to authorize the relevant platform. The requested permissions are used for the functions described in the connection flow. You can also revoke access through the social platform.
How can I request account or data deletion?
Delete your account yourself from your profile: it removes your profile, your connected social accounts and their credentials, and your sign-in. To remove a single social account, choose Disconnect on it in Social Media Accounts. Financial records are kept for 7 years, as the law requires. If you can't sign in, email support@contentpays.live. See "Deleting your data" in the Privacy Policy for details.
What if there are no open campaigns?
Campaigns appear as brands publish them, so availability changes. Cards marked as previews or coming soon are not open offers; check your creator dashboard for campaigns that are actually available to join.
How do I contact Content Pays?
Email support@contentpays.live for account, campaign, or privacy questions.
Need more help?
Contact our team at support@contentpays.live.
Content Pays